Your records matter: The Injury Firm on what an injury claim needs

The Injury Firm, an accident law firm with offices in Anaheim Hills and Irvine, posted a short video on April 10, 2026, about the paperwork behind an injury claim. Its message: "Everything matters."

The post warned that insurers want to know everything about a claimant, especially their medical history, and urged people not to let that be used against them. The firm told viewers to call it first, saying it protects a case "from day one."

If your claim stalls

The California Department of Insurance says people filing medical payments or uninsured motorist claims must document their loss, including injuries, medical expenses and lost wages. If you do not hear back, the department says to call your agent or insurance company first. If they are not responsive, if you believe there is an unreasonable delay in settling your claim or if you cannot open a claim, contact the department. Its consumer hotline is 1-800-927-4357.

“When it comes to your claim, we need to know everything from your medical bills to your medical records, even your work calendar. Everything matters.”

Partner content: The Injury Firm advertises free case evaluations and says clients pay only if it wins. This is not legal advice.