Keep it 100.

Corrections

We get it right, and when we don't, we say so.

If we get something wrong, we fix it and add a dated note at the bottom of the story saying what changed. We don't quietly edit facts.

• Facts (names, numbers, dates, who said what) get fixed with a correction note.
• Updates (new info on a developing story) are marked "Updated" with the time.
• Typos and spelling get fixed without a note, unless they changed the meaning.

Spotted a mistake? DM @juiceunlocked on Instagram with the link and what's wrong. If it's about you, tell us and we'll get back to you.

Sponsorship & disclosure

Paid content is always labeled.

Juice Unlocked is free because local businesses advertise with us. When a business pays for a story, segment, post or video, you'll know:

• It's labeled "Sponsored", "Presented by" or "Paid partnership", with the sponsor's name.
• Links to the sponsor are marked as sponsored.
• On Instagram and YouTube we use the platform's paid partnership tools.

Sponsors never get to change our news coverage, and paying for an ad doesn't buy a story or keep one off the feed. Merch from our own shop is ours, so we don't label it as sponsored.

Ethics & sourcing

How the Juice Unlocked news desk works.

Crime and court stories

Everyone is presumed innocent. We say "alleged" until a court decides, and we name where the info came from, such as police, the district attorney or court records.

Elections

Results come from the Orange County Registrar of Voters and are marked unofficial until they're certified.

Tips, photos and video

A lot of what we cover starts with you. We check a tip before we post it, and we credit the person who shot a photo or video unless they ask us not to. If something can't be confirmed, we say so.

Music and artists

"Next up?" votes and music reviews are for fun and for the culture. Artists don't pay to be featured in our news or votes. Paid promo is labeled like any other sponsorship.

AI

Some stories start as an AI draft built from our own posts and videos. A person on our team reviews every news, crime and politics story before it's published.

Privacy

We only ask for what we need to send you the juice.

What we collect

• Your email, if you sign up for the Talk Of The County newsletter or a Keyholder pass.
• Your phone number, only if you choose text alerts.
• Your name and city, if you add them to your Keyholder pass, so we can send local alerts.
• Your votes, your bag and your pass are saved in your own browser so they're still there next time.

What we do with it

We use it to send the emails, texts and alerts you asked for. We don't sell your info. Texts are only sent if you opt in, and every email and text has a way to unsubscribe (reply STOP to texts).

Other services on the site

Videos play through YouTube's privacy-enhanced mode, fonts load from Google Fonts and the site is hosted on Vercel. Those services may log basic technical info like your IP address.

Your choices

Want your info deleted or have a question? DM @juiceunlocked on Instagram and we'll take care of it. Clearing your browser's site data removes your saved votes, bag and pass from your device.

Terms

The ground rules for using Juice Unlocked.

• Our stuff. Our stories, videos, photos and logo belong to Juice Unlocked or the people who made them. Share links all you want; don't repost our work as your own.
• Your stuff. When you send us a tip, photo, video or track, you're saying it's yours to share and you're giving us permission to post it with credit.
• Votes and polls are for fun. They aren't scientific and they aren't a contest with prizes unless we say so.
• Merch. Prices, sizes and availability can change, and drops are while supplies last. Order details are confirmed at checkout.
• Links. We link to other sites, but we aren't responsible for what's on them.
• No guarantees. We work hard to get things right, but the site is provided as is.

We may update these terms. When we do, we'll change the date at the top of this page.